frequently asked questions

ask your questions
01. Who can shop on PrimeCrest USA ?

PrimeCrest USA is a B2B wholesale platform available only to approved business customers, including retailers, bodegas, department stores, and chain stores.

02. Why can’t I see product prices ?

Wholesale pricing is visible only to approved accounts to protect pricing integrity and ensure we work with verified businesses.

03. How do I register for a wholesale account ?

Click on Register in the top navigation and complete the signup form with your business details. Once approved, you’ll be able to view prices and order immediately.

04. Is there a minimum order requirement ?

Yes. The minimum order is $1,000 per order.

05. Do you sell by the case or individual units ?

Products are sold primarily by the case. Pack configurations may vary by item.

06. What Types of Products Do You Offer?

We wholesale household and health & beauty essentials for retail stores and bulk buyers.

07. Who Is PrimeCrest Group?

PrimeCrest Group is a family-owned company with 30+ years of experience in wholesale and retail distribution.

08. Where Do You Operate?

We service the Tri-State area (NY, NJ, CT) and are expanding into Pennsylvania, including the Philadelphia region.

09. Do You Offer Delivery or Shipping?

Yes. Delivery and shipping options are available based on location and order size.

10. How Long Does Account Approval Take?

Most accounts are reviewed within 1–2 business days.

11. Can I Speak to Someone Before Ordering?

Yes. Our team is available to assist you before and after account approval.

12. Do You Work With Chain Stores and Multi-Location Accounts?

Yes. We support single-store retailers, multi-location operators, and regional chains.

13. Are Products Always in Stock?

Inventory varies by item. Approved customers can view current availability inside their account.

14. Why Choose PrimeCrest USA?

We offer competitive wholesale pricing, reliable supply, and decades of industry experience, built on long-term partnerships.